Opinions expressed on this website represent the views of Tatton Asset Management PLC at the time of publication. These are subject to change, and should not be interpreted as investment advice.
Tatton Asset Management PLC has taken all reasonable precautions to ensure that all facts stated on this website are true and accurate in all material respects, and that there are no other material facts or opinions which have been omitted where the omission of such would render this website misleading.
We take all complaints seriously and aim to resolve them fairly and quickly. The information below provides an overview of how we deal with complaints and how long it takes.
If you want to make a complaint please send full details to:
Tatton Asset Management PLC
Cheshire SK9 3ND
Phone: 020 7190 2959
Once we have received your complaint we will try to resolve it straight away, however, if we are unable to:
- Within 5 working days of receiving your complaint we will confirm receipt of your complaint and who will be dealing with it.
- Within 4 weeks we will let you have our final response, or explain why we are unable to provide our final response and when we expect to be able to provide it.
- Within 8 weeks we will let you have our final response, or explain why we are unable to provide our final response and when we expect to be able to provide it.
If you are unhappy with our final response or any delay you can refer your complaint to:
The Financial Ombudsman Service
Phone: 0800 023 4567 or 0300 123 9123
Email: [email protected]
The Financial Ombudsman Service offers a free, independent complaint resolution service.
You have the right to refer your complaint to the Financial Ombudsman Service free of charge – but you must do so within 6 months of the date of the final response letter.
If you do not refer your complaint in time, the Ombudsman will not have our permission to consider your complaint and so will only be able to do so in very limited circumstances. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances.
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You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
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If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions: (a) you do not remove, distort or otherwise alter the size or appearance of the any images or logos; (b) you do not create a frame or any other browser or border environment around the Website; (c) you do not in any way imply that the we are endorsing any products or services other than our own; (d) you do not misrepresent your relationship with us nor present any other false information about us; (e) you do not otherwise use any trade marks displayed on the Website without our express written permission; (f) you do not link from a website that is not owned by you; and (g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. We expressly reserve the right to revoke the right granted in this clause for breach of these Terms and to take any action deem appropriate. You shall be responsible for any loss or damage suffered by us for breach of this clause.